How can I make changes to my booking?

Frequently Asked Questions

How can I make changes to my booking?

You can make most of the changes to your booking through the "My Booking" panel on our website, as long as it's at least 24 hours before your transfer and the changes do not incur extra charges. Under "My Booking" you will be able to change all details of your booking and if the payment type is in cash, you can pay it by your credit card also from 'My booking' section. From this page, you can also add free extras, view, download and print your voucher as well as cancel your booking. If the changes you wish to make incur extra charges or your transfer is happening in less than 24 hours, please contact our Customer Service team via Live Chat. These changes are subject to availability.

Other Questions

My transfer details have changed. How can I reschedule my transfer? Can I receive my booking confirmation by SMS? My group size has changed. Can I book another vehicle? What happens if I entered the wrong transfer details while booking online? If I want to cancel my booking, what's your cancellation policy? How do I upgrade my transfer?

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